We offer several secure and reliable payment methods, so you can always choose what works best for you:

• Credit cards: Visa, MasterCard, American Express, and Maestro
• Digital payment methods: Google Pay, Shop Pay, Apple Pay, and Union Pay

These payment options ensure a quick and easy checkout process for your order.
Do you have questions about payments?
Please feel free to contact us.
We are happy to help

After receiving your payment, your order will be processed within 1-3 business days (Monday to Friday). The estimated delivery time is 5 to 10 business days, depending on your location and the availability of our shipping partner. Please note that delays may occur during busy periods, such as holidays, or due to unforeseen circumstances.

Once your order has been shipped, you will receive an email with a track & trace code. With this, you can track your package via the "Track your order" page on our website.

We cover the shipping costs, so you can benefit from free shipping. With this, we strive to provide an optimal shopping experience for our customers.

Yes, you can return or exchange unused and unworn items within 30 days of receipt. For more information, you can contact us atinfo@sovanafashion.nl.

We are ready to help you!

1. Return Notification: To initiate a return, contact our customer service at info@sovanafashion.nl with your order number and a detailed reason for the return.
2. Return Authorization: After we have reviewed your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.

You can reach our customer service by contacting us via email at info@sovanafashion.nl

We aim to respond to your message within 24 to 48 hours on business days, Monday to Friday.